This Privacy Policy explains how Pivot Labs collects, uses, and protects personal information in compliance with Quebec’s Law 25 and PIPEDA.
We collect personal information such as name, email, audio recordings, transcriptions, and usage data.
Data is used to provide, improve, and secure the Service. Identifiable data is never sold.
By using the Service, you consent to data collection & processing as described. You may withdraw consent at any time.
All data is stored on Canadian servers with encryption and access controls.
Data is retained only as long as necessary to provide services or meet legal requirements.
Data may be shared only with authorized providers or authorities as required by law.
We use encryption, access control, and regular audits to safeguard data.
Users have rights to access, correct, delete, or withdraw consent. Complaints can be filed with the Commission d’accès à l’information du Québec.
The Service is not for users under 14 without parental consent.
Privacy Officer: Nicholas Meti, CEO, nick@pivot-ai.co, Montreal, Qc, Canada.
We may update this Policy periodically. Continued use constitutes acceptance.
